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Shipping Policy

Order Processing

  • All orders are processed within 1-2 business days, excluding weekends and holidays.

  • Orders placed after 2:00 PM (local time) will be processed the next business day.

  • Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Methods and Delivery Times

  • We offer standard, expedited, and express shipping options.

  • Standard shipping typically takes 3-7 business days.

  • Expedited shipping takes 2-3 business days.

  • Express shipping delivers within 1-2 business days.

  • Delivery times may vary based on destination, carrier, and external factors such as weather or holidays.

Shipping Rates

  • Shipping rates are calculated at checkout based on order weight, dimensions, and shipping destination.

  • Free standard shipping is available for orders over $200 within the continental United States.

  • International shipping rates and delivery times vary by destination; additional customs fees may apply.

Order Tracking

  • Once shipped, you will receive a tracking number via email.

  • You can track your order status through our website or the carrier’s tracking system.

Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.

  • Certain products may be unavailable for shipment to specific locations due to legal or carrier restrictions.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact our customer service within 7 days of receipt.

  • We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Contact Information

For questions or concerns regarding your shipment, please contact our customer service team at Tony@tonysphotobooth.com or call (716)244-7196.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on our website and will take effect immediately upon publication.

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