Refund Policy

We value your satisfaction and strive to make your shopping experience pleasant. If you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your concerns are addressed promptly and efficiently.

Eligibility for Returns

• Items must be returned within 30 days of the original purchase date.

• Products must be unused, in their original packaging, and in resalable condition.

• Certain items, such as final sale products, personalized goods, and perishable items, are not eligible for return.

Return Process

1. Contact our customer service team at  tonys.sales.booth@gmail.com

(716)244-7196 initiate your return.

1. Provide your order number, reason for return, and any relevant details.

2. Once your return is approved, you will receive instructions and a return shipping label (if applicable).

3. Pack the item securely and ship it back to the provided address.

Refunds

• Refunds will be issued to the original payment method once the returned item is received and inspected.

• Please allow 5-7 business days for the refund to be processed.

• Shipping fees and handling charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

Exchanges are subject to product availability. If you wish to exchange an item, please indicate this when contacting customer service. If the desired item is unavailable, a refund will be issued according to our policy.